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Agent Resources

Lori Gill & Associates is an approved Washington real estate school. We teach a complimentary 3 clock hour property management class at your office, and we publish the rental market data our own team works from.

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Complimentary Clock Hours

Property Management 101

This course provides an introduction to the fundamentals of property management and industry best practices. Participants will gain practical knowledge of property management responsibilities, professional standards, and effective management strategies used in today’s real estate environment. The class is designed to help real estate professionals better understand the role of property management and implement best practices in their business.

3 Clock Hours

Live classroom instruction, approved by the Washington State Department of Licensing under RCW 18.85.

Complimentary

There is no course fee. Note taking supplies are provided, and any paid licensee is eligible for admission.

We Come To You

Request an office presentation and we will run the class at your local branch office on a date that suits your team.

What We Cover

Course Curriculum

Ten modules across three hours, taught by a practitioner who handles these situations daily. The material stays current with Washington State law and the local ordinances that catch agents out.

01

Introduction to Property Management

Provides an overview of what property management entails, the role of the property manager, and how it differs from traditional real estate sales. Emphasizes teamwork within a brokerage and the importance of understanding licensing and insurance requirements.

02

Responsibilities of a Property Manager

Covers the day-to-day tasks involved in managing rental properties: budgeting, marketing, securing tenants, collecting rent, coordinating maintenance, and ensuring compliance with federal, state, and local regulations.

03

Contracts and Account Setup

Explains how to properly establish a management agreement with clear expectations, fees, and communication standards. Discusses reserve accounts, start dates, and how all financial activity must be managed through the brokerage.

04

Fair Housing and Legal Compliance

Reviews federal and Washington State Fair Housing laws, protected classes, and the nuances of service and support animals. Highlights how local jurisdictions may add additional protections and the need for ongoing education.

05

Leasing Process

Walks through advertising strategies, showing procedures, application standards, and tenant screening processes. Stresses compliance with evolving laws around income source, criminal history, and deposit regulations.

06

Move In / Move Out Procedures

Outlines how to properly document property condition, exchange keys and deposits, and ensure clarity with tenants. Emphasizes photos, written inspections, and adherence to timelines for deposit returns to avoid disputes.

07

Rent Collection and Trust Accounting

Details acceptable rent collection methods, late fee policies, and proper handling of funds. Explains the difference between owner operating accounts and tenant security deposit accounts, as well as reporting requirements.

08

Maintenance and Vendor Management

Discusses preventive and routine maintenance, emergency procedures, and best practices for handling tenant requests. Emphasizes working only with licensed and insured vendors and maintaining clear communication.

09

Landlord-Tenant Law and Local Ordinances

Provides an overview of Washington’s landlord-tenant regulations, including Seattle’s RRIO and Just Cause Eviction laws. Addresses current hot topics such as rent increase limits, deposit caps, and payment plan requirements.

10

Risk Management and Common Mistakes

Identifies common pitfalls like poor documentation, inadequate tenant screening, and delayed responses. Offers guidance on handling complaints, legal disputes, and maintaining professionalism to reduce liability.

Before You Register

Registration & Class Policies

Register with the school instructor or administrator. Any paid licensee is eligible for admission.

  • Realtors
  • Property managers
  • Landlords

Attendance

Students must arrive on time, sign in at the beginning of class, attend the full class session, and sign out at the end of class to receive clock hour credit.

Absence

Students must attend the full course to receive clock-hour credit. No exceptions or accommodations will be made.

Make-up work

Make-up work or alternative assignments are not available.

Dismissal

Disruptive behavior during the class or failure to attend (no-show).
Request a Class

We Come To You

Request a Class for Your Office

Pick a date below and we will bring the class to your local branch office. The session runs three hours and carries full Washington clock hour credit.

Prefer to talk it through first? Call (425) 455-5515 or send us a message.

A man in a gray suit and purple tie smiles at the camera in an indoor setting with a patterned background.

Stay Informed, Always

Taught by Practitioners

The class is led by Cory Brewer, Vice President of Residential Operations. A real estate and property management professional since 2003, he has managed more than 2,000 residential units and focuses on training and compliance.

Phone: (425) 455-5515

School: Lori Gill & Associates, 700 112th Ave NE #203, Bellevue, WA 98004
School ID number: 26007114
Administrator: Lori Gill

Market Data

Rental Market Statistics

Our mid-year and year-end rental market packets for the Puget Sound region, 2016 through 2026. Use them for listing presentations, rent comparisons, and client conversations.

This school is approved under RCW 18.85. Inquiries regarding this or any other real estate school may be made to: Real Estate, Department of Licensing, PO Box 9021, Olympia, WA 98507.

Here to Help

Questions About the Class?

We can walk your office through what the class covers, how the clock hours are reported, and what to expect on the day. Reach out and we will find a date that works for your branch.
Contact Us
Seattle
(206) 527-0400
Bellevue
(425) 455-5515
Mill Creek
(425) 672-2000
email
info@lgapm.com